Malvern Hills District Council steps up its help for those arriving from war-torn Ukraine - The Malvern Observer
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8th Aug, 2022

Malvern Hills District Council steps up its help for those arriving from war-torn Ukraine

SUPPORTING people fleeing the war in Ukraine has been stepped up by Malvern Hills District Council which has employed two liaison officers as part of its commitment to those arriving in the UK

The council is working with partner organisations and will be supporting up to 313 Ukrainian guests, as well as the sponsors, accommodating them under the Homes for Ukraine Scheme.

The Ukraine Liaison Officers, Olha and Tanya, have been employed to provide help to Ukrainian individuals and families forced to leave their homes because of the war.

They will act as a liaison between Ukrainian guests and services provided by the council and Worcestershire County Council, as well as the NHS, Department for Work and Pensions and other voluntary and community organisations.

They will also provide information and support in matters related to housing and to promote the development of good relations in the community.

Malvern Hills District Council (MHDC) has paid out £40,200 in welcome payments to 201 guests who have arrived to Malvern so far.

The authority has also created the Malvern Hills Guide which has information about the local area, schools, health services and more (available in Ukrainian and English), provided English classes in community settings and put on welcome events for guests.

Support with accessing transport and jobs/benefits has been offered, accommodation checks and rehousing guests in need have been carried out and arrivals have been connected to community support to address mental health and basic needs.

And Ukrainians have been offered special deals with Freedom Leisure.

Tanya Averina, Ukraine Liaison Officer at MHDC, said: “We were forced to leave our homeland to escape the war started by the Russian Federation against Ukraine.

“Our mission is to help every Ukrainian and every Ukrainian family, extending a helping hand to those who were forced to leave their homes because of the war, or were left without a home at all and arrived in the Malvern Hills area.

“We have walked the same path, so we understand the needs and share the difficulties they have to face, but we are here to support and help.”

Coun Tom Wells, Leader of MHDC, said: “We are committed to helping those who have been forced to flee the war in Ukraine and we are so thankful to the community for their ongoing support.

“The Ukraine Liaison Officers are here to provide a familiar, helping hand to guests staying in the Malvern Hills District.

“There is also a wealth of information available on the council website.”

Visit for more information

To get in touch with the Ukraine Liaison Officers, please email: and

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